Terms of service

At The Old Mill Press, we take pride in publishing beautifully crafted books and making sure they arrive at your doorstep in excellent condition. When you purchase a book from our website, you can expect us to handle your order with care and attention.

Orders and Shipping

All orders are carefully packaged and shipped to the address provided at checkout. We make every effort to ensure that your books arrive in excellent condition. Shipping charges, when applicable, are calculated at checkout.

Preorders

Books purchased as preorders will be shipped when they become available. Estimated release and shipping dates may change due to circumstances beyond our control. We will make every reasonable effort to keep customers informed of significant delays.

Damaged or Incorrect Orders

If your book arrives damaged or you receive the wrong item, please contact us within 14 days of delivery. We will work with you to resolve the issue promptly and fairly.

Returns and Refunds

Because many of our books are limited editions or individually signed, all sales are generally considered final, except for damaged, defective, or incorrectly shipped items, or where otherwise required by law.

Our Commitment

We value every customer and every order. Our goal is simple: to deliver the beautiful books you purchased, carefully packaged and in excellent condition.

Thank you for supporting The Old Mill Press and independent publishing.

The Old Mill Press reserves the right to update these Terms & Conditions as needed.