Refund policy
At The Old Mill Press, we take great pride in the books we publish and the care we take in packaging and shipping every order. Our goal is to ensure that your books arrive in excellent condition and that you are completely satisfied with your purchase.
All Sales Are Final
Due to the nature of our books, including limited editions and signed copies, all sales are final. We do not accept returns or exchanges or offer refunds for purchases once an order has been placed, except as required by applicable law.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 14 days of delivery, along with photographs of the issue. We will gladly work with you to make things right.
Our Commitment to You
We appreciate every customer who supports The Old Mill Press and independent publishing. Every order is important to us, and we are committed to providing beautiful books, careful packaging, and thoughtful customer service.
Thank you for your understanding and continued support.
The Old Mill Press